BETHANY SCHENK
PRESIDENT AND CEO

BETHANY SCHENK
PRESIDENT AND CEO

Bethany is the President, C.E.O, and co-founder. Bethany has over 22 years of industry experience in the healthcare, benefits, and information technology industries. Bethany’s multiple responsibilities include product development, marketing, sales, account management, compliance, human resources and operations. Bethany co-founded Web Benefits Design and has led its growth into one of the nation’s leaders in benefits administration and technology. Bethany graduated from Florida State University with a Risk Management Insurance and Actuarial Science degree.

RON SCHENK
THE CHAIRMAN OF THE BOARD

RON SCHENK
THE CHAIRMAN OF THE BOARD

Ron Schenk is a national technology industry strategist and visionary with over 25 years of experience in the field of software and technology. Ron brings expertise and experience to the WBD leadership team and is dedicated to improving operations, establishing strategic national partnerships, and spearheading product development, particularly as it relates to the growing demand of customized healthcare delivery solutions. Prior to WBD, Ron built and sold InteGreat – a customized software company focused on government procurement solutions. Ron graduated from Georgia Tech with a Bachelor of Science degree in Engineering.

DARIN WARDWELL
CHIEF INFORMATION OFFICER

DARIN WARDWELL
CHIEF INFORMATION OFFICER

Darin Wardwell is one of the original founders of Web Benefits Design and has served as our Chief Information Officer since 2001.He leads the development team responsible for WBD’s benefits administration platform and supporting technology. As a software industry veteran of more than 20 years, Darin brings expertise from his experience developing and providing advanced software solutions to the healthcare and consulting industries.

CHRISTIAN CAMPBELL
CHIEF TECHNOLOGY OFFICER

CHRISTIAN CAMPBELL
CHIEF TECHNOLOGY OFFICER

“A life-long geek with an intuitive grasp of technology and a strong business acumen, Christian has an extensive background and a proven track record of conceptualization, strategic planning, development, deployment, and product management for complex enterprise infrastructure and software projects. As Chief Technology Officer, he provides vision, governance, oversight of ITOps/DevOps and Infrastructure, and guidance on all corporate technology initiatives. Additionally, Christian is responsible for IT/IS policy and oversight, as well as coordination of the company’s regulatory and compliance regimes (SOC 2, PCI, HIPAA, etc.).

SUSAN OTTEN
SPHR-SCP – VICE PRESIDENT OF OPERATIONS AND HUMAN RESOURCES

SUSAN OTTEN
SPHR-SCP – VICE PRESIDENT OF OPERATIONS AND HUMAN RESOURCES

“Susan leads the operations and human resource functions at Web Benefits Design.  She brings her expertise of over 25 years in Human Resources, Mergers & Acquisitions, Operations and Finance to WBD to provide the highest service and capabilities to our employees and our clients.  Susan has not only been a member of the leadership team at WBD but also has been a customer that utilized all our services for the last 15  years.  She additionally has provided WBD with a perspective from a client’s view in the building of new and improved features for our system.

STEPHEN HERMAN
CHIEF SALES OFFICER

STEVE HERMAN
CHIEF SALES OFFICER

Steve Herman manages sales for the broker business unit as the National Director of Sales. With more than 15 years of experience in sales and business development, Steve’s expertise ranges from generating revenue and exceeding sales goals to expanding market share for our 250+ broker and consulting partners. His employee benefits knowledge, in tandem with his technical background, enables him to incorporate client ideas into our system, in effect, bringing best-in-class technology to market. When Steve is not concentrating on new business development, he invests his time assisting HR Professionals and benefit consultants with the creation, implementation, and strategic management of key technology initiatives within their respective organizations. Steve also serves as client liaison where he works alongside WBD’s progressive IT team to develop unique custom programs.Steve earned his Bachelor degree from University of Delaware.

JOHN LEWIS
SENIOR DIRECTOR OF EDI OPERATIONS

JOHN LEWIS
SENIOR DIRECTOR OF EDI OPERATIONS

John Lewis joined the WBD team in 2004 and is the Senior Director of Electronic Data Information (EDI). As a co-writer of the EDI and Data tools that make up the WBD technology code-base, John’s specialty is building EDI and payroll files for purposes of data connectivity. He is responsible for building, testing, and transmitting all carrier data file feeds, and payroll file feeds.John graduated from Bob Jones University in South Carolina with a Bachelor of Science in Computer Science.

HILLARY HARRIS
VICE PRESIDENT, ACCOUNT SERVICES

HILLARY HARRIS
VICE PRESIDENT, ACCOUNT SERVICES

Hillary is responsible for managing the teams in charge of implementation and ongoing client services. She coordinates the internal staff resources and training to ensure efficient operations including: implementation, renewals, client acquisitions, changes, identification, and implementation of new technology features, coordination of client-specific code customization, quality assurance, testing, loading data, data discrepancies, training, and ongoing open enrollment support. Hillary has a counterpart (Marci Rodriguez) who serves in the same role/capacity for WBD’s signature services. Hillary received her Bachelor of Arts degree from the University of Stony Brook College.

MARCI RODRIGUEZ
VICE PRESIDENT, SHARED SERVICES

MARCI RODRIGUEZ
VICE PRESIDENT, SHARED SERVICES

Marci is responsible for managing the teams in charge of implementation and ongoing client services for large, complex clients with four or more of our signature services – most commonly COBRA, ACA, dependent documentation, Call Center, open enrollment services, communication packages, Evidence of Insurability (EOI) management, and more. Marci works closely with our clients to obtain an in-depth understanding of their organization and workflow challenges and effectively uses her extensive knowledge of the organization to tailor our service package, delivery model, and client-specific reports and metrics to the client’s needs. This customization of technology and integrated services ultimately provides benefits outsourcing solutions custom-made for each client, whereby WBD truly becomes an extension of the client’s HR department.Marci received her Masters of Business Administration from Stockton University in 2008.

JOE DEMATTIO
DATA ENGAGEMENT DIRECTOR

JOE DEMATTIO
DATA ENGAGEMENT DIRECTOR

Joe is the Data Engagement Director and oversees all aspects of the data department including incoming and outgoing data. As Data Engagement Director, he works with client payroll contacts to establish client-specific payroll feeds and processes. Joe manages a large staff who focus on the proper sanitization, standardization, and QC processes involved with the multiple files, feeds, and data imports and exports required for each client, carrier, or third party. Joe commands a team that specialize in new client onboarding and those that specialize in ongoing data maintenance. Joe’s team communicates directly with clients, brokers, and carriers to quickly clarify or resolve data issues immediately and follows through with all parties to ensure full resolution. Furthermore, they are responsible for Affordable Care Act (ACA) compliance and E-filing of 1094-C/1095-C forms with the IRS.Joe earned a Bachelor of Science in Business Administration – Management of Information Systems, from the University of Central Florida.